Jackpot City Review

Jackpot City
$1600 Bonus
  • Game Variety
  • Bonus & Promotions
  • Payment method
  • Mobile App
  • Customer Support
  • Safety & Security
Total score

Key Features

  • Sportsbook
  • Mobile Casino
  • Live Casino
  • VIP Program
  • Free Bonus Casino
  • Highly rewarding welcome bonus
  • Mobile site and dedicated mobile app
  • Huge selection of casino games
  • Numerous banking options
  • Limited promotions for ongoing players
  • No telephone phone to contact customer support
Peris Wambu
By:Peris Wambu

Jackpot City Casino is one of the pioneers of the online gambling industry tracing its roots back to 1998.  This casino boasts of a wide range of online casino games from one of the most recognized software developers, Microgaming.

It is also compliant with Kenyan’s gambling regulations, and as such Kenyan players are guaranteed a safe and reliable gaming platform.

Casino Bonuses and Promotions


One of the features that stand out about Jackpot City Kenya is its highly rewarding welcome bonuses and ongoing promotions.  Both new and existing players have access to a wide range of offers, which come in handy to boost your bankroll.

Welcome Package

100% Match Bonus up to a maximum of $1,600 spread out among the first 4 deposits.

  • 1st Deposit- 100% match bonus up to $400
  • 2nd Deposit- 100% match bonus up to $400
  • 3rd Deposit- 100% match bonus up to $400
  • 4th Deposit- 100% match bonus up to $400

This welcome bonus gives you a boost in your bankroll, and the fact that it is available up to your 4th deposit makes it even more lucrative. However, it is important to note that this offer’s wagering requirement is set at a minimum of 70x.

This means that the bonus amount must be wagered 70 times before you can qualify to withdraw any winnings obtained.  To qualify for this offer, you must make a minimum deposit of $10, and you can only claim it within seven days after creating an account.

checkedOngoing Promotions

There are several ongoing promotions for existing players, but these keep changing, and you should keep an eye on the ‘promotion’ page. Some of the bonuses include Daily Deals and Match Promotions. There are also themed promotions that are based on world events such as Christmas and Halloween.

As long as you have created an account, you will get an email notification of new promotions. Some of the offers may require a Jackpot City bonus code, but this will also be sent to your email.  However, we wish there was a clear outline of the bonuses on the Jackpot City homepage.

Loyalty programs

Although existing players don’t have much going on in terms of the promotions, the VIP program highly favors returning players.  Jackpot City Casino offers up to 6 tiers of a loyalty scheme, and each of these tiers come with perks and rewards.  Immediately after making your first deposit, you start earning points, and you will be promoted to higher VIP levels based on the number of points you accumulate.  The 6 tiers include;

Bronze Tier

This is the first level of the VIP program, and you need 0-2499 points. However, there are no bonus perks on this tier

Silver Tier

You need 2,500-11,999 points to qualify for this level. Some of the perks for this VIP level include a 3% level up bonus and a 25% return on the daily special promos.

Gold Tier

12,000-49,999 points are needed to get to this level, and here you can enjoy up to a 6% level up bonus and an additional 50% extra from the daily special promos gameplay.

Platinum Tier

50,000-124,999 points are required to get to this VIP level, where you are awarded perks such as an 8% level up bonus and an additional 75% return from the daily special promos.

Diamond Tier

You need more than 125,000 points to get the diamond status. Some of the perks at this level include a 12% level bonus and an extra 100% return from the daily special promos.

Prive Tier

This is an invite-only level, which means you can only join via an invite from the Jackpot City casino VIP team. Here, you get to enjoy a 15% level bonus and a 120% perk on daily specials.

checkedTips and recommendations

Jackpot City casino bonuses are highly rewarding, and there are additional offers when you join the loyalty program. However, as we had earlier mentioned, before claiming any bonus, make sure you understand the terms and conditions.  Some of the most crucial T&Cs include;

Wagering/Playthrough Requirement

Jackpot City casino offers a welcome package of a 100% match bonus up to $1,600. This can be a tempting offer, but it has a 70x wagering requirement. This is quite high and may not be easy to attain, especially if you have a strict budget.  However, for high roller players, this can be a great boost.

checkedGame contribution

Apart from the wagering requirement, it is important to check the games that contribute to the wagering requirement. In this case, if you are looking to play baccarat at Jackpot City casino, there is no need to claim the offer since baccarat does not contribute any percentage towards the playthrough requirement. Here is the breakdown of the game’s contributions.

  • Slots-100% (excluding NetEnt slots & progressive jackpots
  • NetEnt slots-50%
  • Table poker, roulette, blackjack (excluding classic blackjack)-8%
  • Classic Blackjack, All Aces video pokers, Jacks or Better-2%
  • Baccarat, craps, progressive jackpots, sic bo-0%
$1600 Bonus

Registration & Banking


Creating an account at Jackpot City casino is a straightforward process and does not take more than five minutes. There is a wide selection of banking options to allow you to fund your account immediately.

Opening an account

Here is a step by step guide on how to create a Jackpot City login account.

Step 1: From the Jackpot City homepage, click ‘Sign Up’

Step 2: Enter your personal details, including your country, username, email, name, and date of birth

Step 3: Fill in your financial details and click ‘proceed.’

Step 4: A confirmation link will be sent to your email. Click on this link to complete the registration

Step 5: Your account is ready to deposit and claim the welcome bonus


Jackpot City casino supports safe and secure payment options for both deposits and withdrawals. These payment options include credit/debit cards, e-wallets, and direct wire transfers.

Top deposit options include Visa, MasterCard, instaDebit, Maestro, Skrill, Direct Bank Transfer, Entropay, Paysafe Card. All deposits are processed instantly except with the Direct Bank Transfer, which could take several hours.  The minimum deposit is set at $10.

Withdrawal options for Kenyan players include Visa, Mastercard, Neteller, Paypal, Instadebit, Skrill, eChecks, and EcoPayz. The processing time of these payment options vary but will mostly range from 24hours to 5 days.  There is no limit to the amount of money you can withdraw, but the minimum limit is set at $50.

Tips and recommendations

Select the banking option that best suits you.

When you decide to fund your account, make sure that the payment option you choose can be used for both deposits and withdrawals. This saves you the hustle of adding another payment option when making a request.

Check the payment options that qualify for the welcome bonus

There are some instances where deposits made using certain payment options, especially e-wallets such as Paypal and Skrill, do not qualify to claim a welcome offer. This is why it is essential to ensure that your chosen payment option is not among the restricted methods.

Payment Methods

  • Visa
  • Master Card
  • Skrill
  • PayPal
  • EcoPayz
  • Neteller

Online Casino Game


There are more than 600 games at Jackpot City casino to choose from, which are powered by Microgaming. These casino games include slots, blackjack, roulette, video poker, and live dealer games.  The majority of these games are slots with over 400 slot titles.

Online casino games

With Microgaming as the leading software provider, you are sure to find high-quality games with impressive features and payouts.  They have also featured games from other top software providers other than Microgaming.

Online Slots

  • Agent Jane Blonde
  • 108 Heroes
  • 5 Reel Drive
  • Mega Moolah
  • Mega Moolah Isis
  • Jackpot Express
  • Terminator 2
  • Pharaoh’s Fortune
  • River of Riches

Table Games

  • Super Fun 21
  • Craps
  • European Blackjack
  • 3-Card Poker
  • Baccarat
  • Spanish Blackjack
  • French Roulette
  • American Roulette
  • Double Exposure

Video Poker

  • All Aces
  • Jacks or Better
  • All American
  • Aces & Faces
  • Double Joker
  • Deuces Wild
  • Tens or Better

Live Casino

Evolution Gaming powers the live dealer games at JackpotCity. The lobby is easy to navigate, featuring sleek gaming features that create a smooth ambiance.  The tables feature various variations of the three main classics; Roulette, Blackjack, and Baccarat.  Top live dealer casino games include

  • Live Roulette
  • Live Baccarat
  • Live Blackjack
  • Lightning Roulette
  • Monopoly Live
  • Live Dealer Dream Catcher
  • Liver Dealer Poker

checkedPlaying for fun or real money

The casino games at Jackpot City are available to play for free and for real money. The free to play games are an excellent option for beginners and players looking to play for fun without any financial obligation. These demo games offer the same gaming experience as when playing for real money, with the main difference being that you cannot withdraw any winning obtained when playing for free.  As a beginner, the free to play games allow you to test a game and learn how to play before wagering with real money.

Although playing for free protects you from the risk of losing your money, playing for real money gives you a chance to have fun and still earn real money. If you are a beginner, it is advisable to wager amounts you are willing to lose. Start with small wagers, and as you gain confidence in your skills and strategies, you can increase your stakes.

Software providers

Although Jackpot City is powered by Microgaming, the platform also partners with other renowned software providers to ensure that players have access to a wide range of high-quality games. Top game providers at Jackpot City Kenya include

Mobile App


For mobile players, JackpotCity gives you a chance to play your favorite game both on the mobile site and on a dedicated mobile app. If you prefer playing on your mobile device without downloading an app, you can use your mobile web browser to log in to your Jackpot City mobile casino.

The mobile web browser is compatible with both Android and iOS operating systems.

On the other hand, if you prefer playing on a standalone app, you can download the JackpotCity casino mobile app. However, this app is only available to iOS users. Check more Mobile casino apps

Quick mobile’s FAQ

Can I claim a welcome bonus when playing on mobile?

Absolutely, the welcome bonus and other ongoing promotions are available to all players regardless of whether you are playing on mobile or on desktop.

Do I have to download the JackpotCity mobile App?

No, you don’t have to download the app since you can still play on your mobile device using a web browser. The mobile app is also only available for iOS users.

Can I deposit using the Jackpot City mobile App?

Yes. You just need to login into your account and make the deposit.

Safety, Secure, License, and Regulations


JackpotCity casino Kenya is licensed by two recognized authorities;

Malta Gaming Authority and Kahnawake Gaming Commission. These credentials guarantee that the casino is safe and secure.  You are also assured of receiving all your winnings, and with the SSL data encryption technology, you don’t have to worry about the security of your personal and financial data.


JackpotCity casino is e-COGRA approved, which means that this platform’s games and services are regularly audited to ensure that the results are fair and that the player’s well-being is upheld.

Customer Support


The customer support team’s efficiency is one of the key features that determine an online casino’s reliability. At JackpotCity casino, the customer support is highly responsive and friendly and is available 24/7 via the live chat option. Although the platform does not offer a telephone number, you can still get a quick response via live chat or email.  Get in touch with the customer team via;

Email: Fill the contact sheet at the bottom of the live chat icon

Live Chat: Availalvble



Jackpot City Kenya is the best online casino if you are looking for a platform with a wide range of casino games from top software providers such as Microgaming, NetEnt, and Evolution Gaming.  The platform has over 400 slot titles, table games, video poker, and live dealer casino games.

The casino is optimized to remain fully functional even when using a mobile web browser. Mobile players also have the option to download the Jackpot City casino app, although this is only available for iOS users.  The mobile web browser option services both android and iOS users.

Sign up today and claim up to a $1,600 match bonus, and for existing players, there are always new exciting offers to explore.

Peris is an enthusiastic content creator and she mostly specializes in the gambling and betting niche. With more than 5 years of experience, she understands the dynamics of the industry and the evolution of players’ wants. As such, all her content is focused on the readers’ needs and you will get unbiased advice, recommendations, and guidance to help you become better at your game.